Marssenger Online Warranty Registration

To register your product, please provide the following information.

The fields marked (*) are mandatory.

Product Information

From what source you get to know about Marssenger
Reason for choosing Marssenger products

Dealer Details

Personal Information

Term and Conditions

1、Warranty Service Statement

Thank you for purchasing this product. Please read the following warranty terms carefully and keep your valid proof of purchase.

 

2、Warranty Period

(a)The product is covered by a three (3) year warranty commencing from the date of first installation.

(b)This warranty applies only to new product purchased and installed in Malaysia by Lumea Living Sdn Bhd.

(c)General parts not caused by human error, such as:

  • Glass bursts during installation.   Replaceable    
  • Exhaust motor.  Lifetime                   
  • Nozzle.  3 years.                        

 

3、Warranty Coverage

(a)General parts not caused by human error.

(b)Machine have defects caused by manufacturing or material faults.

(c)Machine is installed by authorized or appointed professionals from Lumea Living Sdn Bhd and referring to user manual.

(d)During warranty period, the inspection, repair, or replacement services will be provided by appointed professionals.

 

I have read and accepted the above Terms & Conditions and Warranty Exclusions. I hereby agree, acknowledge, and consent to Lumea Living Sdn Bhd and its business partners collecting, using, and processing my personal data (as defined under the Personal Data Protection Act) for warranty, sales, service, and marketing purposes, to keep me informed of updates, products, events, and related information.

Warranty Exclusions

  • Improper usage, cleaning, or storage by the user.
  • Unauthorize disassembly, modification, or self-repair.
  • Failure to presents a valid proof purchase or warranty card.
  • Physical damage caused by dropping, collision, or external impact.
  • Force majeure events such as fire, flood, or lightning.
  • Issues not related to manufacturing or quality defects.
  • Unauthorize removal or relocation from original installation site.

 

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